Help

Let's get you back to browsing.

Start with the quick fixes below. If you still need a hand, tell us what happened.

For desktop Chrome 145 or later.

Common questions

How do I get started?

Install BLOKU from the Chrome Web Store, open Chrome's extensions menu, and pin BLOKU. Select its icon to open your controls.

Do I need to activate a license?

No. BLOKU 2.0 does not require a license, subscription, or account. Update an older installation through Chrome to get the new version.

Where are my settings and statistics?

They are stored locally by the extension. Use its settings and export controls to view or save your data. Removing the extension can remove its local data.

Can I use it on my phone?

BLOKU is designed for desktop Chrome. Mobile browsers do not generally support desktop Chrome extensions.

When a page needs help

01

A website looks broken

Pause BLOKU for the site. Save unfinished work, then choose “Reload page” in BLOKU's popup. A site's ad pause and changes to hidden elements may need a reload to apply fully, including after later filtering changes, especially with embedded pages already open. If the problem clears, allow the site or turn controls off one at a time to find the cause. Focus restrictions still apply.

02

I can still see an ad

Check protection is on and the site is not allowed. Reload the page. Some ads may remain; send us the site address so we can investigate.

03

A video will not play

Restore hidden page elements, pause protection on the site, and reload. Video sites change frequently, so playback comes first.